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75:process_feedback [2020/05/12 09:18] – tssr | 75:process_feedback [2024/02/15 00:00] (current) – external edit 127.0.0.1 | ||
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With this feature, users are able to provide feedback directly while navigating through the process. The feedback is created as a Jira or PTC-ILM item and can be triaged, planned, and tracked within the system. Every generated item contains a link back to the original process element where the feedback was created, so full traceability of process change requests is assured. | With this feature, users are able to provide feedback directly while navigating through the process. The feedback is created as a Jira or PTC-ILM item and can be triaged, planned, and tracked within the system. Every generated item contains a link back to the original process element where the feedback was created, so full traceability of process change requests is assured. | ||
- | |||
===== Configuration ===== | ===== Configuration ===== | ||
- | Changes in the Stages '' | + | Changes in the Stages '' |
- | In general, this configuration looks like the following: | + | |
<code xml> | <code xml> | ||
<?xml version=" | <?xml version=" | ||
Line 15: | Line 12: | ||
<!-- Insert this block to your stages config.xml file --> | <!-- Insert this block to your stages config.xml file --> | ||
- | < | + | < |
- | | + | |
<host url=" | <host url=" | ||
- | | + | < |
- | | + | |
- | Every feedback system defines its own parameter, which are | + | |
- | e.g. - Username and password for authentication, | + | |
- | - Project name etc. | + | |
- | | + | |
- | --> | + | |
- | | + | |
- | <!-- | ||
- | | ||
- | Each attribute will be shown in form of a text-box in the feedback widget | ||
- | and will be sent to the feedback system once the user clicks on " | ||
- | the Stages Application. | ||
- | The target attribute of each xml-attribute entry defines, where the values | ||
- | will be stored in the feedback system. | ||
- | --> | ||
< | < | ||
- | < | + | < |
</ | </ | ||
- | <!-- | ||
- | | ||
- | | ||
- | | ||
- | |||
- | --> | ||
< | < | ||
- | < | + | < |
</ | </ | ||
+ | | ||
+ | < | ||
+ | < | ||
+ | </ | ||
+ | | ||
</ | </ | ||
</ | </ | ||
</ | </ | ||
- | </ | ||
+ | |||
+ | </ | ||
==== Stages config ==== | ==== Stages config ==== | ||
- | The changes in '' | + | The changes in '' |
- | * [[75: | + | |
- | * [[75: | + | * [[:75: |
- | * [[75: | + | * [[:75: |
- | * [[75: | + | * [[:75: |
+ | * [[:75: | ||
+ | |||
+ | |||
+ | === Properties === | ||
+ | |||
+ | <code xml> | ||
+ | < | ||
+ | </ | ||
+ | |||
+ | Properties are configuration parameters for the feedback system. Every feedback system defines its own parameter, which are Username and password for authentication or project name etc. Properties are configured as key:value pairs. | ||
+ | |||
+ | === Attributes === | ||
+ | |||
+ | Attributes define the values, which are visible to the feedback-creator. Each attribute will be shown in form of a text-box in the feedback widget and will be sent to the feedback system once the user clicks on " | ||
+ | |||
+ | <code xml> | ||
+ | < | ||
+ | </ | ||
+ | |||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | |||
+ | === System Attribute Mappings === | ||
+ | |||
+ | System attribute mappings are similar to the attributes but are NOT visible in the Stages Application. The values for these attributes come directly from Stages. | ||
+ | |||
+ | <code xml> | ||
+ | < | ||
+ | </ | ||
+ | |||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | |||
+ | === Custom Attribute Mappings === | ||
+ | |||
+ | (Since Stages 7.5.1.3) | ||
+ | |||
+ | Custom attribute mappings are similar to the attributes but are NOT visible in the Stages Application. The values for these attributes come directly from '' | ||
+ | |||
+ | <code xml> | ||
+ | < | ||
+ | </ | ||
+ | |||
+ | * '' | ||
+ | * '' | ||
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<code xml> | <code xml> | ||
< | < | ||
+ | |||
+ | |||
</ | </ | ||
Line 88: | Line 134: | ||
</ | </ | ||
</ | </ | ||
+ | |||
+ | |||
</ | </ | ||
==== Stages language properties ==== | ==== Stages language properties ==== | ||
- | As last step you have to provide translations for the introduced custom fields. The translation property consists of the prefix '' | + | As last step you have to provide translations for the introduced custom fields. The translation property consists of the prefix '' |
<code properties> | <code properties> | ||
process.feedback.mapping.summary = Summary | process.feedback.mapping.summary = Summary | ||
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process.feedback.mapping.annual_savings = Estimated annual savings | process.feedback.mapping.annual_savings = Estimated annual savings | ||
process.feedback.mapping.priority = Priority | process.feedback.mapping.priority = Priority | ||
+ | |||
+ | |||
</ | </ | ||
- | After all, don't forget to execute '' | + | After all, don't forget to execute '' |