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75:process_feedback_jira [2021/07/07 08:37] – old revision restored (2021/05/12 16:50) fnpk | 75:process_feedback_jira [2021/08/05 12:35] – [Supported Jira fields] fnpk | ||
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In Jira cloud there are no usernames. The '' | In Jira cloud there are no usernames. The '' | ||
- | ==== Supported Jira fields | + | ==== Supported Jira fields ==== |
* Description: | * Description: | ||
* Text Field (single line): '' | * Text Field (single line): '' | ||
Line 89: | Line 89: | ||
* Select List (single choice): '' | * Select List (single choice): '' | ||
* User Picker (single user): '' | * User Picker (single user): '' | ||
- | * Assignee: '' | + | * Assignee: '' |
- | * Reporter: '' | + | * Reporter: '' |
- | * Components: '' | + | * Components: '' |
**Be aware**: | **Be aware**: | ||
Line 154: | Line 154: | ||
</ | </ | ||
+ | ==== Troubleshooting ==== | ||
+ | |||
+ | If the username/ | ||
+ | |||
+ | In that case, the Jira account needs to be unlocked again. Log into Jira as an administrator and follow these steps: | ||
+ | * Click on the Gear icon in the upper right of Jira | ||
+ | * Select "User Management" | ||
+ | * Find the right user | ||
+ | * Click on the "Reset Failed Login Count" link in the "Login Details" | ||
+ | |