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75:process_feedback_jira [2021/05/12 16:50] – old revision restored (2020/07/13 11:08) fnpk | 75:process_feedback_jira [2024/02/15 00:00] (current) – external edit 127.0.0.1 |
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=== Jira Server === | === Jira Server === |
The ''user'' and ''password'' are the normal username and password of the user. | * The ''user'' and ''password'' are the normal username and password of the user. |
| * [[https://confluence.atlassian.com/enterprise/disabling-basic-authentication-1044776464.html|Basic authentication must not be deactivated]] |
=== Jira Cloud === | === Jira Cloud === |
In Jira cloud there are no usernames. The ''username'' is the mail address (e.g. ''user@example.com''). The **password is a API-Token** and not the password of the user. You can create a Token in your [[https://id.atlassian.com/manage-profile/security/api-tokens|Atlassian Account Management]]. | In Jira cloud there are no usernames. The ''username'' is the mail address (e.g. ''user@example.com''). The **password is a API-Token** and not the password of the user. You can create a Token in your [[https://id.atlassian.com/manage-profile/security/api-tokens|Atlassian Account Management]]. |
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==== Supported Jira fields ===== | ==== Supported Jira fields ==== |
* Description: ''targetType=""'' (Empty) | * Description: ''targetType=""'' (Empty) |
* Text Field (single line): ''targetType=""'' (Empty) | * Text Field (single line): ''targetType=""'' (Empty) |
* Select List (single choice): ''targetType="selectList-singleChoice"'' | * Select List (single choice): ''targetType="selectList-singleChoice"'' |
* User Picker (single user): ''targetType="user-singleChoice"'' (Only Jira Server, not Jira Cloud) | * User Picker (single user): ''targetType="user-singleChoice"'' (Only Jira Server, not Jira Cloud) |
* Assignee: ''targetType="user-singleChoice"'' (Only Jira Server, not Jira Cloud) | * Assignee: ''target="assignee" targetType="user-singleChoice"'' (Only Jira Server, not Jira Cloud) |
* Reporter: ''targetType="user-singleChoice"'' (Only Jira Server, not Jira Cloud) | * Reporter: ''target="reporter" targetType="user-singleChoice"'' (Only Jira Server, not Jira Cloud) |
* Components: ''targetType="components"'' | * Components: ''target="components" targetType="components"'' |
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**Be aware**: | **Be aware**: |
</code> | </code> |
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| ==== Troubleshooting ==== |
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| If the username/password settings are not correct or the password is changed on the Jira side, but not in Stages, Jira might lock the account after a few tries. This will result in a "HTTP 403 Forbidden" error in stages.log. |
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| In that case, the Jira account needs to be unlocked again. Log into Jira as an administrator and follow these steps: |
| * Click on the Gear icon in the upper right of Jira |
| * Select "User Management" |
| * Find the right user |
| * Click on the "Reset Failed Login Count" link in the "Login Details" column. |
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