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--- 75:use_reports [2020/07/13 13:54] – sahr
+++ 75:use_reports [2020/09/23 14:23] – cgl
@@ Line 25: / Line 25: @@
 {{https://doc.stagesasaservice.com/lib/plugins/ckgedit/fckeditor/userfiles/image/75/reports_execute_1.png?nolink&500x448}}
-===== Export a Report =====
+===== Export Report Results =====
-Reports can be executed in different formats.
+Reports results can be exported in different formats, for example Excel.
-To export a report click on the three dots in the right corner and choose the respective format.
+To export report results, click on the three dots in the right corner and choose the respective format.
 {{https://doc.stagesasaservice.com/lib/plugins/ckgedit/fckeditor/userfiles/image/75/reports_export.png?nolink&500x272}}
+===== Troubleshooting =====
+If Stages is accessed through a proxy server, in some cases there can be connectivity problems for reporting requests (report execution, parameters loading and script upload fails). When these problems cannot be resolved otherwise, the following workaround can be used:
+.) Add the following property to config.xml with an url of the Stages server (host name or ip address) which is accessible for internal request from the Stages server to itself:<code>
+<property name="metrics.serverAddress" value="http://localhost"/>
+</code>
+.) Configure the proxyName and proxyPort of your proxy server for the internal connector in tomcat/conf/server.xml as shown in the following example:
+<code>
+<Connector port="80"
+proxyName="myproxy.mydomain.com"
+proxyPort="443"
+..../>
+</code>