Stages Documentation

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faq [2024/02/13 15:17] – [JIRA ticket with “stable URL” links] emrfaq [2024/02/13 15:18] – [Generating Stages runtime information] emr
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 To analyze or reproduce a problem the Stages Support team often asks to send the Stages runtime information to [[http://stages-support@ul.com|stages-support@ul.com]]. This is an archived set of Stages configuration and logfiles that provides detailed information on the Stages environment and can only be opened by the Stages Support team. To analyze or reproduce a problem the Stages Support team often asks to send the Stages runtime information to [[http://stages-support@ul.com|stages-support@ul.com]]. This is an archived set of Stages configuration and logfiles that provides detailed information on the Stages environment and can only be opened by the Stages Support team.
  
-If the .pks/.pks2 file created is too big for email transfer please use our upload form: [[https://upload.methodpark.de|https://upload.methodpark.de]]\\ +If the .pks/.pks2 file created is too big for email transfer please use our upload form: [[https://upload.methodpark.de|https://upload.methodpark.de]]\\  The requested **Ticket ID** to upload data is visible in the mail subject of the respective Stages Support mail:** [SupportID#1234567812345678]**
-The requested ** +
- <font inherit/inherit;;#c0392b;;inherit>Ticket ID</font>  **  to upload data is visible in the mail subject of the respective Stages Support mail:** [SupportID# +
- <font inherit/inherit;;#c0392b;;inherit>1234567812345678</font>  ]**+
  
 **Inside the Stages WebGUI** **Inside the Stages WebGUI**
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 **Manually on the Stages server** **Manually on the Stages server**
  
-If login to the Stages WebGUI is not possible please proceed as follows:\\ +If login to the Stages WebGUI is not possible please proceed as follows:\\  \\  __Windows:__
-\\ +
-__Windows:__+
  
-   - Connect to your Stages Server e.g. via Remote Desktop Connection or login to your Stages Server directly+  - Connect to your Stages Server e.g. via Remote Desktop Connection or login to your Stages Server directly
   - On your Stages Server please open a command shell with administrative permissions   - On your Stages Server please open a command shell with administrative permissions
   - Navigate to folder: //<stages-installation-directory>\stages//\bin   - Navigate to folder: //<stages-installation-directory>\stages//\bin
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 __Linux:__ __Linux:__
 +
   - Connect to your Stages Server with a linux shell or login to your Stages Server directly   - Connect to your Stages Server with a linux shell or login to your Stages Server directly
   - Navigate to folder: //<stages-installation-directory>/stages//  /bin   - Navigate to folder: //<stages-installation-directory>/stages//  /bin