Stages Documentation

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72:email_feedback [2018/07/17 13:52] – created bkkr72:email_feedback [2023/07/26 19:16] – emr
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-[[:72:configure_stages|Configure the Stages Server]] +Not longer applicable
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-====== Email Feedback Mechanism ====== +
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-Stages contains a feature for user feedback via e-mail. The users can then write feedback mails by simply using the predefined mail addresses. The feedback can thereby be given for a configurable number of categories. These categories must be configured in the ''<font inherit/Courier New,Courier,monospace;;inherit;;inherit><PKITHOME>/WEB-INF/conf/PKitConfig.xml</font>''  configuration file. +
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-The following example describes such a configuration: +
- +
-<code> +
-<feedback address="defaultfeedback@example.com"> +
- <categories> +
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- <category ident="process" address="processfeedback@example.com"/> +
- <category ident="misc"/> +
- </categories> +
-</feedback> +
-</code> +
- +
-In this configuration, two categories "process" and "misc" are defined. The feedback for the "process" category will be sent to "processfeedback@example.com", all other feedback will be sent to the default address "defaultfeedback@example.com" defined directly at the "feedback" element. +
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-For every category, a cleartext message must be configured that will be shown to the user on the GUI and that will also be used as the e-mail subject. This messages are defined via properties and must be named +
- +
-<code> +
-feedback.category.CATEGORY-IDENT = CLEARTEXT MESSAGE +
-</code> +
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-For example, to define a user message and e-mail subject for the "process" category, "feedback.category.process = Process" would be used. +
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-//Note//: E-mail notification has to be defined properly in order to enable the feedback mechanism. The corresponding feedback link is shown in the service area.+